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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-07-2022 11:40 AM

HP Recommended
Product: HP6520
Operating System: Microsoft Windows 11

(WOW! HP Really do try to make life HARD! I have to find the serial no on my printer to add it to this post? Really!!)

Anyway: the problem.

I want to scan one side of A4 to my laptop.  It has taken 15minutes so far!!

My HP6520 is connected to my HP laptop by USB cable.

I launch HP Smart to scan 1 page.

It wants me to login. Why? The printer is here and connected by a cable!!

My internet service is down so i cannot login.

I cannot scan.

I wait. I login eventually.

I ask HP Smart to Scan but it says I need to be on the same wifi connection as the printer -  BUT it is connected by a USB cable!

Come on HP - this is just rubbish experience. It used to be so MUCH EASIER YEARS AGO!!!

A simple app, that talks to my printer without needing the internet, and just does a scan and saves to PDF - surely not too much to ask for!?

 

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