HP Scan App didn't found Printer

[lars_c]

Hello,

I am using Windows 11 on my PC and have installed the HP Color LaserJet Pro MFP M183fw, including the print and scanner drivers.

The HP Scan app did not detect my printer at first. It was only after restarting the PC that the printer was found by the HP Scan app.

What is wrong with my PC?

I have disabled Windows 11 Fast Startup. I am using a static IPv4 address for the printer and have disabled IPv6. I am using an IP connection in the driver settings.

Kind regards.

Lars

[Rita_R2]

Hi, @lars_c, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help to resolve the issue: 

Fix a printer not found in the HP app | HP printers

How to fix an HP printer that is offline or not responding from a Windows computer | HP Printers

Fix an HP printer that won’t print after a Windows 11 update or upgrade | HP Printers | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support