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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-12-2022 08:30 AM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new desktop and trying to find the HP Scan Extended software to download but it just opens a blank browser page marked untiled. Is there still a download for HP Scan Extended and where can I get it?

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2022 08:42 AM - edited ‎02-12-2022 08:44 AM

HP Recommended

@Stacey_V 

Hello,

Please use the HP OfficeJet Pro 8020 Printer series Full Feature Software and Drivers to install your printer.

You may be able to scan using HP Scan Extended!


It will be installed under Start > All Programs > HP:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

4 people found this reply helpful
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2 REPLIES 2

‎02-12-2022 08:42 AM - edited ‎02-12-2022 08:44 AM

HP Recommended

@Stacey_V 

Hello,

Please use the HP OfficeJet Pro 8020 Printer series Full Feature Software and Drivers to install your printer.

You may be able to scan using HP Scan Extended!


It will be installed under Start > All Programs > HP:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

4 people found this reply helpful
Was this reply helpful? Yes No

‎02-12-2022 09:05 AM

HP Recommended

Thank you!

Was this reply helpful? Yes No
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