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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-17-2024 11:09 AM

HP Recommended
Product: HP Officejet 4500 Wireless All-in-One Printer - G510n
Operating System: Microsoft Windows 10 (64-bit)

HP Scan does _NOT_ recognize my Officejet 4500 Wireless scanner on wireless even when I specify the IP address.  Scan Doctor see it and can do a Test Scan.  Does this new App not support older devices??  If it is replacing Scan & Capture, it SHOULD support all HP devices! 

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1 REPLY 1

‎03-17-2024 01:06 PM - edited ‎03-17-2024 01:08 PM

HP Recommended

The printing function is supported in windows 10  but NOT the scanner.  Sorry.

 

This is a 3rd party solution and requires a license after the trial period
https://www.hamrick.com/vuescan/hp_officejet_4500_g510g_m.html#technical-informationhttps://www.hamr...

 

Do not attempt to find a keygen to make this software work for free as it is likely to have a trojan or virus.

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