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‎02-20-2025 03:24 AM

HP Recommended
Product: HP ScanJet Enterprise Flow N6600 fnw1
Operating System: Microsoft Windows 11

Hello,

 

The scanner works fine in standalone mode, without any computer.

When I want to install software on my computer (I tried 2 different just in case), everything goes well. My scanner is detected, all is configured... But, when I start HP Scan, the scanner is not found, it's either added to the devices in Windows.

If I add it through Windows, other programs can use it, but HP software doesn't see it.

I tried to add the scanner numerous times, always no error but noting is added. On the second computer  (HP Laptop) the same.

So what must I do to get HP's software working?

 

Daniel

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