-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: HP Scan panel too small

Create an account on the HP Community to personalize your profile and ask a question
08-02-2023 07:42 AM
Apologies for jumping in unannounced.
HP Scan is an older program and it's never been upgraded to work with very high resolution displays.
True - the situation is not ideal.
What to do?
Windows Magnifier can be used to view HP Scan.
Settings > Accessibility > Magnifier
What else?
I do not know this Laser product -- the following might be "on mark" or perhaps a failure.
A couple of alternatives ...
HP Smart - Windows - Application
HP Scan and Capture - Windows - Application
Both applications support a home screen and menus that can be scaled.
(For example, Grab the lower right corner to stretch)
References / Resources
Software - Full Solution Software - Installation Package Webpage
HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution
============================
HP Smart - Windows - Application
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> How to Use >>> HP printer setup (HP Smart app)
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
NOTES:
- Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
- Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
- If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a Browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different Browser – assign that Browser as the Default. (Note: Chrome not working? Use / Assign a different default Browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- “Share” to email – Before using Share, add your sender email address to the Windows Mail application
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Help Here: Unable to download and install the HP Smart printer app
and
Check / Update >> Every device (computer(s) and mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).
Example - HP Smart - Windows - Home Screen / Menu
HP_Smart_Win_Main_Menu_4
================== =====================
HP printers - Scan with HP Scan and Capture (Windows)
HP Scan and Capture
Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
HP Scan and Capture features an adjustable screen size.
Application controls / options
Windows 10 -
Settings > Apps > Apps and Features
Windows 11 -
Settings > Apps > Installed Apps
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
Examples - HP Scan and Capture - Select Device / Settings - Documents / Photos
Scan_and_Capture_Add_Select_Device_2
Scan_and_Capture_Document-Photo_Settings_2
------------------------------------------------------------------
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP Color LaserJet Pro MFP M283fdw
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
08-02-2023 08:28 AM
You are welcome -
Interesting that the HP Scan printer software is so different.
The container (the code that controls the HP Scan software GUI) would have to be different.
So, there you go.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.