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    HP Solution Center Adobe Flash player error

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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HP Scan produces upside down pages

HP Recommended
HP OfficeJet Pro 9015
Microsoft Windows 10 (64-bit)

When I scan two-sided documents through the automatic document loader, every page after page 1 is upside down.

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HP Recommended

Hi,

Is your original is portrait or landscape oriented?

 

Have you selected the proper binding for your original? (Book for Portrait, Tablet for Landscape)



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HP Recommended

I fixed the problem.  The Scan page in HP Smart has an icon for "Auto-enhancements".  I clicked on this and found an option "Orientation    Rotate Images right side up".  It was on by default.  I turned it off, and now pages print correctly.  Why an option to rotate images rightside up instead rotates them upside down, only HP knows.  My pages were all landscape, all facing the same way.

By the way, I don't see anything about "Book" or "Tablet" anywhere in the application, so I have no clue what Shlomil is referring to.

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HP Recommended

Thanks for clarifying and for sharing the resolution to your problem.

 

I were referring to the HP Scan program while you were referring to the HP Smart app, those are two different solutions and therefore the difference.

 

Cheers,

Shlomi



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