• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-21-2025 04:36 PM

HP Recommended
Product: HP ScanJet Enterprise Flow N6600 fnw1

We need to get into the front LCD panel of the N6600 scanner to shut off WIFI, and it is wanting a password. We have tried the following: leave it blank, admin, Admin, the MAC Address of the board, the serial number, the model number, and a host of other combinations, AND all fail. There is/was NO sticker on the bottom of the unit with the password, and the boxes are long gone that they came in. Whatever documentation on the web lacks this information. And, after 3 invalid attempts, the lockout feature of the LCD panel kicks in, and you're locked out for 10 minutes. Somebody, somewhere, knows the admin password, please share the knowledge with us so that we can fix these scanners, please!!!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.