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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-11-2022 05:10 PM

HP Recommended
Product: HP Scanjet 200 Flatbed Scanner
Operating System: Microsoft Windows 11

I have a HP Scanjet 200 scanner. It comes with HP Scan utility. It was working perfectly well until my OS got upgraded to Windows 11. Now when I run the scan application I get an error message which says "The program cannot find any available destination to which scans can be sent. Try reboot or reinstall". Tryint to install the app or driver does not seem to work - it says there may be compatibility issues which may prevent the app/driver from working.

 

The scanner itself works - I can access it from Windows Fax and Scan utility. It is just that the Hp Scan utility gave me options to save multiple scans into one PDF file which the Windows Fax and Scan does not

 

Any ideas on how to fix this problem?

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