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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
iPhone XS
iOS

I have loved this app for scanning from my phone. I even got rid of my Neat scanner b/c this is so much better. Until now. I have all these files in HP Smart Files that I can no longer do anything with! It seems if I didn't choose to scan them directly to email they're just stuck in the file now. The only options are to MOVE them to different files within the app, RENAME, and DELETE. That's it! What happened? I need to email them or move them to the other connected places in the app--like to DropBox, but that's not an option either!!!!!

1 REPLY 1
HP Recommended

If you click on the file to preview it, then you will get the Share option.

From share you can then send it via email or do other tasks.

 

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