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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

I installed HP smart and scanning works okay. 

 

My daily job is to scan letters to pdf. To do so, I want to save 3 different profiles for scanning: 

  • document feeder - 1 file per page (ending with multiple pdf files)
  • document feeder -1 file for all pages 
  • flatbed

For every profile I want to save fixed settings, like resolution, pdf-file compression, etc.

 

How do I do that?

 

Note: I am on Windows 11 (ARM).

 

Many thanks!

3 REPLIES 3
HP Recommended

@Fola78 

 

First, please read and heed our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not use Community "Tags"

 

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

 

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

-------------------------------------------

 

 

The HP Smart application does not understand the concept of custom Presets.

 

and / OR

  1. HP Smart Printing queue, if installed, understands custom Presets.
  2. HP Smart Printing queue works with other apps / software, for example -- Word, HP Smart, Printing Preferences

NOTE

If HP Smart Printing was not installed with HP Smart on your system,

AND / OR

If for any reason you do not wish to use HP Smart Printing,

Ignore the suggestion - the information is offered FYI only

 

Reference

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9

 

General Example - HP Smart Printing Queue - Printing Preferences

HP_Smart_Printing_Printing_Preferences_Dialog_3HP_Smart_Printing_Printing_Preferences_Dialog_3

 

HP_Smart_Win_Smart_Printing_Photo_4x6_Borderless_3HP_Smart_Win_Smart_Printing_Photo_4x6_Borderless_3

======================================================

What else?

 

If available for your printer model,

Answer: 

  • Install the full driver printer software

and

  • Use HP Scan / HP Universal Scan (part of the full driver or stand alone - both printer model dependent)
  • As available, create (in HP Scan / Universal Scan) Custom Shortcuts for your various jobs / tasks.

 

Generic

Product Home - Printers

 Enter the device type and model name of your HP product

Open Category "HP Software & Drivers / Firmware Updates"

If needful, Change the Operating System / Version

Find and install full driver printer software

 

Programs_and_Features_Printer_Desktop_Icons_20Programs_and_Features_Printer_Desktop_Icons_20

 

 

Example - HP Scan - Original Format - Main Menu / More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_139025_HP_Scan_Menu_PDF_More_Destination_13

 

Example - HP Scan (new format) / HP Universal Scan - Main Menu / Basics

HP_Universal_Scan_PDF_More_Destination_File_Type_2HP_Universal_Scan_PDF_More_Destination_File_Type_2

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

Thanks for your guidance!

 

I would love to use HP Scan / HP Universal Scan but it just does not install on my Windows 11 (ARM) system. It just fails to complete.

 

Is there any trick or alternative to get HP Scan to run on my ARM based Windows?

 

Many thanks!

HP Recommended

@Fola78 

 

You are welcome.

 

Sorry -- 

HP Scan is a solution only if the OS supports installing it.

 

I don't have a solution -

Even should Windows Scan run on your modified Windows OS, it lacks the versatility to build Profiles (Custom Shortcuts).

 

If I do come across something actually useful, I will post back.

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.