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- HP Community
- Printers
- Scanning, Faxing, and Copying
- HP Smart - Save scan profiles

Create an account on the HP Community to personalize your profile and ask a question
03-10-2025 06:26 AM
I installed HP smart and scanning works okay.
My daily job is to scan letters to pdf. To do so, I want to save 3 different profiles for scanning:
- document feeder - 1 file per page (ending with multiple pdf files)
- document feeder -1 file for all pages
- flatbed
For every profile I want to save fixed settings, like resolution, pdf-file compression, etc.
How do I do that?
Note: I am on Windows 11 (ARM).
Many thanks!
03-10-2025 10:51 AM
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The HP Smart application does not understand the concept of custom Presets.
and / OR
- HP Smart Printing queue, if installed, understands custom Presets.
- HP Smart Printing queue works with other apps / software, for example -- Word, HP Smart, Printing Preferences
NOTE
If HP Smart Printing was not installed with HP Smart on your system,
AND / OR
If for any reason you do not wish to use HP Smart Printing,
Ignore the suggestion - the information is offered FYI only
Reference
Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9
General Example - HP Smart Printing Queue - Printing Preferences
HP_Smart_Printing_Printing_Preferences_Dialog_3
HP_Smart_Win_Smart_Printing_Photo_4x6_Borderless_3
======================================================
What else?
If available for your printer model,
Answer:
- Install the full driver printer software
and
- Use HP Scan / HP Universal Scan (part of the full driver or stand alone - both printer model dependent)
- As available, create (in HP Scan / Universal Scan) Custom Shortcuts for your various jobs / tasks.
Generic
Enter the device type and model name of your HP product
Open Category "HP Software & Drivers / Firmware Updates"
If needful, Change the Operating System / Version
Find and install full driver printer software
Programs_and_Features_Printer_Desktop_Icons_20
Example - HP Scan - Original Format - Main Menu / More > Destination
9025_HP_Scan_Menu_PDF_More_Destination_13
Example - HP Scan (new format) / HP Universal Scan - Main Menu / Basics
HP_Universal_Scan_PDF_More_Destination_File_Type_2
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
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Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
03-11-2025 02:59 AM
Thanks for your guidance!
I would love to use HP Scan / HP Universal Scan but it just does not install on my Windows 11 (ARM) system. It just fails to complete.
Is there any trick or alternative to get HP Scan to run on my ARM based Windows?
Many thanks!
03-11-2025 09:02 AM
You are welcome.
Sorry --
HP Scan is a solution only if the OS supports installing it.
I don't have a solution -
Even should Windows Scan run on your modified Windows OS, it lacks the versatility to build Profiles (Custom Shortcuts).
If I do come across something actually useful, I will post back.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"