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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-13-2024 08:09 PM

HP Recommended
Product: HP EliteDesk 800 G3 Tower PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

HP Smart error  when I Scan.  It says Scan is not available on this printer.  However, if I use Windows Fax and Scan, it works fine.  I tried to update the driver on HP Smart, but it says it is up to date and so is my printer driver.

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