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- HP Community
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- Scanning, Faxing, and Copying
- HP Smart Scanning software bugs

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12-04-2020 04:40 AM - edited 12-04-2020 05:03 AM
Does anyone know when the next release of HP Smart will be made available - this current version is buggy - at least the previous version was usable.
The document, scanned for output GREY 150dpi pdf, is OK, but there are more bugs in the EDIT tools than in the Forest.
- rotate image left or right and the image looks fine. Press DONE and the resultant images is half a solid black, or green or red. Or at 300dpi I strips of yellow, red, two shades of green - Every time you scan and rotate I get a different random colour or pattern of colours.
- CANCEL the EDIT, which should return to the unrotated image/unaltered image, but it doesn't - the returned image has the random colours in ie its been changed/altered despite telling the s/w not to do so.
This never happened with the previous version.
And will the memory leakage issue be fixed in the next update ?
This is a repeatable error, so I'm very surprised it wasn't picked up in testing.