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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-04-2020 04:40 AM - edited ‎12-04-2020 05:03 AM

HP Recommended
Product: HP Smart v121.1.193.0
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know when the next release of HP Smart will be made available - this current version is buggy - at least the previous version was usable.

 

The document, scanned for output GREY 150dpi pdf, is OK, but there are more bugs in the EDIT tools than in the Forest.   

- rotate image left or right and the image looks fine.  Press DONE and the resultant images is half a solid black, or green or red. Or at 300dpi I strips of yellow, red, two shades of green -  Every time you scan and rotate I get a different random colour or pattern of colours.   

 

- CANCEL the EDIT, which should return to the unrotated image/unaltered image, but it doesn't - the returned image has the random colours in ie its been changed/altered despite telling the s/w not to do so.

 

This never happened with the previous version. 

 

And will the memory leakage issue be fixed in the next update ?

 

This is a repeatable error, so I'm very surprised it wasn't picked up in testing.

Category:
1 person had the same question
1 REPLY 1

‎12-07-2020 02:30 AM

HP Recommended

Is it possible to get the previous version, that did work ? - the edit function in in the scan module is unusable.

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