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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-29-2023 08:35 AM

HP Recommended
Product: HP Smart Tank 7005 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hi all, I have a new HP Smart Tank 7005 all-in-one.

I noted the buttons of copy (both color and b&w) are not active and I can't make any copy. I never had this possibility, they have never worked. I tried even to restore factory dafaults, but never when I press the button on printer control panel, nothing happens.

Can someone help me or tell me where to find a video that can solve my issue?

Thank you in advance

CS

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14 people had the same question
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