• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have owned HP printers the last 30+ years.  With the 7602, I can't seem to scan to flash drive.  After I set Scan and select flash drive, then there is no option to Start.  I also noticed I can't copy double-sided documents from the paper feeder.

 

There is no QR code in the paper manual to learn more about the printer.    Would someone tell me how to complete the chores I want to do?  I realize there is an app that might be the solution, but exactly which one and how to use it.  

 

It is past the window to be able to return the printer.

1 REPLY 1
HP Recommended

@Terri11600 

 

Welcome to the HP Community --

 


@Terri11600 wrote:

I have owned HP printers the last 30+ years. 

 

With the 7602, I can't seem to scan to flash drive. 

After I set Scan and select flash drive, then there is no option to Start. 

 

I also noticed I can't copy double-sided documents from the paper feeder.

 

There is no QR code in the paper manual to learn more about the printer.   

Would someone tell me how to complete the chores I want to do? 

I realize there is an app that might be the solution, but exactly which one and how to use it.  

 

It is past the window to be able to return the printer.


 

OK - Nice ink system, built on a relatively simple hardware operations setup.

 

Duplex printing is supported on limited paper sizes and types.

Duplex Print OptionsAutomatic

and

Borderless on supported paper sizes / types

Borderless PrintingYes (up to 8.5 x 11 in, 210 x 297 mm)

 

 

I find no mention of the other tasks you want --

  • The user guide mentions a "front USB" port
  • The user guide does not include any information on the purpose of that port.  ?

 

 User Guide - HP Smart Tank 7600 series

Page 1

 

 

The specifications for this model --

  • No 2-sided copy to 2-sided copy
  • No automatic 2-sided Scan
  • No support for "Scan to USB"

 

Copier Reduce/enlarge25 to 400%
Copier SettingsNumber of Copies, Access copier settings of Resize, Quality, Lighter/Darker, Paper size, Paper type settings via HP Smart

 

Scan TypeFlatbed and ADF
Scanner Advanced FeaturesNo
Scanning Options (ADF)Single-sided

 

There's naught to be done about the automatic  2-sided to 2-sided Copy.

This model series does not support the option.

You have to copy one side, remove / reload, copy the second side(s).

 

-- What else? --

Depending on your Operating System / version...

 

Windows supports a full driver printer software.

The full driver includes HP Scan.

 

-- Side Bar --

HP Universal Scan -- essentially the same program as HP Scan -- is listed as available as a separate download / installation.  HP Universal Scan - Full Feature Software and Driver

 

 

Web Page for the download / save / install of the full driver

HP Easy Start Printer Setup Software – Offline Use Only

 

Ask if you need additional help and / or examples...

 

---------------------------------------------------

 

HP Scan / HP Universal Scan both include  Page Sides = 2-sided (manual) 

The setting helps guide scanning first side(s), remove, reload paper, scan second side(s)

 

General Example - HP Scan (new format) / HP Universal Scan Software

HP_Universal_Scan_PDF_More_Menus_4HP_Universal_Scan_PDF_More_Menus_4

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP Smart Tank 7602 All-in-One

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.