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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

Hello All,

 

I am using a HP Envy Phot 7830. It does not have duplex scanning.

So what I do is I scan both sides and then go to the Tiled Preview to arrange the scans in order.

 

I would like the HP Smart app to arranges the pages in sequence automatically.

Sounds like a obvious feature but I somehow can not find any setting to accomplish it.

Its pain to scan a 10 page double sided document and then manually arrange pages 1 by 1.

 

Every other printer I have used before allows doing it and I expect that HP would have implemented it as well but may be my expectations are too high.

 

What am I missing?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Raven801 

 

Welcome to the HP Community Forum.

 

Update - Add Example Video (link) HP Scan

 

I would like that, too.

 

HP Smart does allow you to reorder the pages before the data is printed / saved -- yes, it is still a manual operation.

 

Example - HP Smart - Windows - Scan > PDF > Tile View > Reorder (manual)

HP_Smart_W10_Scan_Document_Reorder_Pages_2HP_Smart_W10_Scan_Document_Reorder_Pages_2

 

 

Meanwhile, consider using a different tool for the job.

If you have not done so,

Install the Full Feature Software / full driver printer software

Full driver includes HP Scan.

 

This printer supports:

Manual 2-sided scan and Automatic Reorder

 

Video

HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document

 

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

Next,

If you have not done so,

Install the Universal Scan Driver / web pack scan software / OCR libraries

 

NOTE:  Model Dependent

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP Universal Scan - Full Feature Software and Driver 

After the software is installed, Restart the computer and log in

 

 

HP Scan - shortcut named for the printer model:  The full driver version of the HP Scan software

 

HP Scan - plain named shortcut:  The universal scan software kit:  larger menu footprint (nice for higher resolution screens), added features, familiar format (main menu - More > < Less sub-menus

 

Examples - HP Scan - full service driver

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

Example - HP Full Feature Software / Universal Scan Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

Product Specifications for the HP ENVY Photo 7830 All-in-One Printer (Y0G50B)

 

Data sheet - HP ENVY Photo 7830 All-in-One Printer 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7830 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Raven801 

 

Welcome to the HP Community Forum.

 

Update - Add Example Video (link) HP Scan

 

I would like that, too.

 

HP Smart does allow you to reorder the pages before the data is printed / saved -- yes, it is still a manual operation.

 

Example - HP Smart - Windows - Scan > PDF > Tile View > Reorder (manual)

HP_Smart_W10_Scan_Document_Reorder_Pages_2HP_Smart_W10_Scan_Document_Reorder_Pages_2

 

 

Meanwhile, consider using a different tool for the job.

If you have not done so,

Install the Full Feature Software / full driver printer software

Full driver includes HP Scan.

 

This printer supports:

Manual 2-sided scan and Automatic Reorder

 

Video

HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document

 

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

Next,

If you have not done so,

Install the Universal Scan Driver / web pack scan software / OCR libraries

 

NOTE:  Model Dependent

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP Universal Scan - Full Feature Software and Driver 

After the software is installed, Restart the computer and log in

 

 

HP Scan - shortcut named for the printer model:  The full driver version of the HP Scan software

 

HP Scan - plain named shortcut:  The universal scan software kit:  larger menu footprint (nice for higher resolution screens), added features, familiar format (main menu - More > < Less sub-menus

 

Examples - HP Scan - full service driver

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

Example - HP Full Feature Software / Universal Scan Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

Product Specifications for the HP ENVY Photo 7830 All-in-One Printer (Y0G50B)

 

Data sheet - HP ENVY Photo 7830 All-in-One Printer 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7830 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you for the welcome and the reply.

 

Its a shame that HP smart application do not have the manual double sided scanning feature.

 

I wasn't aware of the Full printer driver software.

Just download and tried it and it will solve my problem. It does have the manual double sided scan and automatic ordering as I expected. I do wish that it would run a bit faster though.

 

but hey you can't get everything, right 😉 

Cheers!

HP Recommended

@Raven801 

 

You are welcome.

 

True - it would be better to have it all as we like.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.