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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

Hello All,

 

I am using a HP Envy Phot 7830. It does not have duplex scanning.

So what I do is I scan both sides and then go to the Tiled Preview to arrange the scans in order.

 

I would like the HP Smart app to arranges the pages in sequence automatically.

Sounds like a obvious feature but I somehow can not find any setting to accomplish it.

Its pain to scan a 10 page double sided document and then manually arrange pages 1 by 1.

 

Every other printer I have used before allows doing it and I expect that HP would have implemented it as well but may be my expectations are too high.

 

What am I missing?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Raven801 

 

Welcome to the HP Community Forum.

 

Update - Add Example Video (link) HP Scan

 

I would like that, too.

 

HP Smart does allow you to reorder the pages before the data is printed / saved -- yes, it is still a manual operation.

 

Example - HP Smart - Windows - Scan > PDF > Tile View > Reorder (manual)

HP_Smart_W10_Scan_Document_Reorder_Pages_2HP_Smart_W10_Scan_Document_Reorder_Pages_2

 

 

Meanwhile, consider using a different tool for the job.

If you have not done so,

Install the Full Feature Software / full driver printer software

Full driver includes HP Scan.

 

This printer supports:

Manual 2-sided scan and Automatic Reorder

 

Video

HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document

 

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

Next,

If you have not done so,

Install the Universal Scan Driver / web pack scan software / OCR libraries

 

NOTE:  Model Dependent

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP Universal Scan - Full Feature Software and Driver 

After the software is installed, Restart the computer and log in

 

 

HP Scan - shortcut named for the printer model:  The full driver version of the HP Scan software

 

HP Scan - plain named shortcut:  The universal scan software kit:  larger menu footprint (nice for higher resolution screens), added features, familiar format (main menu - More > < Less sub-menus

 

Examples - HP Scan - full service driver

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

Example - HP Full Feature Software / Universal Scan Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

Product Specifications for the HP ENVY Photo 7830 All-in-One Printer (Y0G50B)

 

Data sheet - HP ENVY Photo 7830 All-in-One Printer 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7830 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Raven801 

 

Welcome to the HP Community Forum.

 

Update - Add Example Video (link) HP Scan

 

I would like that, too.

 

HP Smart does allow you to reorder the pages before the data is printed / saved -- yes, it is still a manual operation.

 

Example - HP Smart - Windows - Scan > PDF > Tile View > Reorder (manual)

HP_Smart_W10_Scan_Document_Reorder_Pages_2HP_Smart_W10_Scan_Document_Reorder_Pages_2

 

 

Meanwhile, consider using a different tool for the job.

If you have not done so,

Install the Full Feature Software / full driver printer software

Full driver includes HP Scan.

 

This printer supports:

Manual 2-sided scan and Automatic Reorder

 

Video

HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document

 

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

Next,

If you have not done so,

Install the Universal Scan Driver / web pack scan software / OCR libraries

 

NOTE:  Model Dependent

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP Universal Scan - Full Feature Software and Driver 

After the software is installed, Restart the computer and log in

 

 

HP Scan - shortcut named for the printer model:  The full driver version of the HP Scan software

 

HP Scan - plain named shortcut:  The universal scan software kit:  larger menu footprint (nice for higher resolution screens), added features, familiar format (main menu - More > < Less sub-menus

 

Examples - HP Scan - full service driver

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

Example - HP Full Feature Software / Universal Scan Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

Product Specifications for the HP ENVY Photo 7830 All-in-One Printer (Y0G50B)

 

Data sheet - HP ENVY Photo 7830 All-in-One Printer 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7830 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you for the welcome and the reply.

 

Its a shame that HP smart application do not have the manual double sided scanning feature.

 

I wasn't aware of the Full printer driver software.

Just download and tried it and it will solve my problem. It does have the manual double sided scan and automatic ordering as I expected. I do wish that it would run a bit faster though.

 

but hey you can't get everything, right 😉 

Cheers!

HP Recommended

@Raven801 

 

You are welcome.

 

True - it would be better to have it all as we like.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

my testing
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