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HP ENVY Notebook - 15-ae108tx (Touch)

Outlook Contacts are not available to HPSmart share function.

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@RogerMcd1 

 

True -- In so much that I can tell, HP Smart is not ready for Windows Mail to be "upgraded" to the New Outlook.

At my last check, HP Smart > Share does not work with New Outlook.

 

You might get away with carefully typing in the exact address that you want use as the destination -- don't mess up the address else the broken address might get stuck.

 

IF this describes your situation, consider going back to Microsoft / Windows Mail.

There is likely no contacts list but the old Windows Mail app works and does not tie the Share procedure into knots.

 

At some point HP Smart will be fixed or perhaps there is already a method to force HP Smart to accept working with New Outlook that I've so far missed.

 

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Dragon-Fur

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