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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP 479

Hello folks,

 

What would be the best alternatives for HP Smart app to use all the potentials of the printer/scanner over default drivers?

 

Regards

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

For Android phone, most HP Printers support Mopria Print and Scan.

 

These resources will be useful:

 

Mopria Print:

https://www.youtube.com/watch?v=ocdo769Bg-o

 

Mopria Scan

https://www.youtube.com/watch?v=l-64FF_x-vU&t=10s

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder. No account created, No sign-ins needed.
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