Create an account on the HP Community to personalize your profile and ask a question
06-23-2020 02:29 PM
If you have not done so,
Check to see that your printer supports the app
Check to see whether the app and the device are on the same network
Read how it is supposed to be working (links and information later in this message)
All good? Supported, worked before, on the network, "checks out"?
Remove the app from your iOS device
Switch off the device - wait 30 seconds - switch on the device
Open the Apple Store, search for, download and install a fresh copy of the application.
More information - What is supported, "how and what"
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - Find your printer in the list of printers and supported applications
HP Smart - iOS and Android - Download, How-to. Videos, and FAQ
HP Smart – “Quick View” Reference Sheet
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
“Print Anywhere App” Supported on Select Printers
HP printers and Android smartphones or tablets.
NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.
HP Smart for Mac
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
Open Support Home
Enter the name of your device
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