• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎04-18-2019 09:49 AM

HP Recommended
Product: MFP M125nw
Operating System: Microsoft Windows 10 (64-bit)

HP Smart first window says ready... Click the scan button and it than says 'Scanning is currently unavailable'.

Within my Corel Draw Suite X7, using Corel Draw. Or Corel Photo Paint. I am able to select my printer (WIA Sourse).  But Aquire... remains Greyed out. Any suggestions would be greatfully received.

1 person had the same question
1 REPLY 1

‎04-19-2019 01:25 PM

HP Recommended

@Stephen12Harper,

 

Thanks for reaching out to the HP Support community!

 

Are you referring to the HP Smart app?

 

The printer HP LaserJet Pro MFP M125nw is not compatible with the HP Smart App.

Hence you are getting the error 'Scanning is currently unavailable'.

Refer to this document to check the printing solutions available for your printer model.

 

 

Let me know if this information helps. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping.

ATHARVA_GP
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->