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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-26-2020 01:37 PM

HP Recommended

Search for anything, anywhere

 

That's the search bar.

 

Hope this helps!

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‎04-26-2020 06:02 PM

HP Recommended

OK, thaks again.  This time I finally found the search box, which I'd had "hidden" and changed it to not hidden.  However, when I put the icon of the flatbed scanner on my desktop, I got an error message saying that I could not open the scanner because another program was using it.  I assume that other program is my HP Smart icon on my desktop, which has been working fine for me to do scanning.  So, I guess I was fine with the solution that was given to me before by Shlomi.  It also seems like HP Smart is a more robust program that the one that would come under the flatbed icon, though using that one might save one keystroke by taking me directly to the scanning function instead of now when I open HP Smart icon, I have to select Scan.  But there are also more choices of functions there (that's why I say it is more robust).  I know that with computers, there are often several different ways to accomplish a result.  I deleted the flatbed icon from my desktop, because I'm fine with HP Smart.  You did help me understand how your alternative way works, thanks.  Any comments, let me know.

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