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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎07-12-2022 08:16 AM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

When scanning on HP Smart it defaults to "photo".  How can I set the default to "document"? I have a HP Envy 5660 All-in-one-printer

Category:
1 REPLY 1

‎07-15-2022 07:11 AM

HP Recommended

@annie138

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Have you tried scanning from a different application or device? 

Apple supports standard printing and scanning functions and settings with AirPrint or the print driver that installs.

Print job setup and settings: Click FilePrint. For the Photos app, select a layout, and then click Print. Click Show Details to view all options and settings.

Scan documents and photos: Click the Apple menu , click System Preferences, and then click Print & Scan or Printers & Scanners. Click Scan, click Open Scanner, and then click Show Details to view all options and settings.

Changing scan settings in the Scan window

Additional scan options:

HP Smart app: Install HP Smart - Mac App Store (in English). Open the app, and then click the plus sign to set up your printer. Click the Scan tile on the home screen for options to scan from the printer, import an existing file, or use the computer camera or a webcam to capture and edit a photo or document.
 

HP Easy Scan app: Install HP Easy Scan - Mac App Store (in English). Depending on your printer, this app supports scanning from the printer control panel to the computer or to an email account, two-sided (duplex) scanning, and creating editable scan files.

Apple Image Capture: Open Image Capture from the Applications list, click your printer name in the Devices or Shared list, and then click Show Details to view all options and settings.
 

Check estimated ink levels: View the ink level indicators on the printer control panel, if available. Or print a self-test page or printer status report.

Access the printer homepage (network printers): Open the Print & Scan or Printers & Scanners window, select your printer, click Options & Supplies, and then click Show Printer Webpage.

Clicking Show Printer Webpage

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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