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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 6960 All-in-One Printer
Microsoft Windows 11

How to install and use HP Smart to instal and send FAX from a PC.

1 REPLY 1
HP Recommended

@cnanu 

 

Welcome to the HP User Community.

 

This printer includes a "fax" component (fax hardware built into the printer).

 

Generally you do not use HP Smart to configure the Fax.

 

You can use either the printer itself (small printer display panel) or - if supported on your printer - use the Embedded Web Server (EWS) to configure the Fax for send / receiving faxes.

 

It is true, though, that you can perhaps configure the Fax setup using EWS and that you can access EWS from within HP Smart.  "Sort of" the same thing, I guess.

 

Sending a Fax from the PC is explained in the extensive chapter on Fax operations available in the User Guide

See Page 41 > Read Section Send a standard fax from the computer

 

 

==================================================================

What else?

IF you are referring to using HP Mobile Fax, this is a "different animal".

HP Mobile Fax can indeed be accessed from within HP Smart.

Mobile Fax is a subscription model application and can be used to "send" faxes from your device.

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section:

 

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

Reference

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

 

==================================================================

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 6960 All-in-One Printer series 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.