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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet Plus 4152 All-in-One Printer
Microsoft Windows 10 (32-bit)

HP Smart stopped scanning, as of this morning. I uninstalled and reinstalled the printer and HP Smart and then WAS able to scan two items. Shut down for an hour and, upon returning, it would not scan and i got the "Couldn't Connect to Scanner" message. I would welcome any diagnoses and/or remedies, having already tried those offered by HP. Thanks, RCW

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