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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-14-2021 12:50 AM - edited ‎01-14-2021 12:52 AM

HP Recommended
Product: HP Scanjet G2410
Operating System: Microsoft Windows 7 (32-bit)

Since Adobe will no longer be supporting Flash Player after 31 December 2020 and Adobe will block Flash content from running in Flash Player beginning 12 January 2021.

 

The HP Solution Center stopped working.

 

Please help out how to fix this issue.

 

Category:
5 people had the same question
1 REPLY 1

‎01-14-2021 04:52 AM - edited ‎01-14-2021 05:01 AM

HP Recommended

I have the same issue but totally forgot about flash possibly being the cause. All I get now is this when I open solution centre and it worked 3 days ago. I have tried to do a screenshot but it will not take it in any format I have tried to upload, it is a screen with the letter f and the letter i

hperr.gif

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