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I have to agree I wish I had known about this change before I replaced my old HP 6180 with the Officejet Pro 8630. I did make certain to install the FULL software and I found it to be considerably lacking from my old HP Solution Center. I do find it somewhat of a weak suggestion to look for alternative software when all I want is the funtionality that used to be in the previous version. At the very least could someone from HP please provide answers as to why the features listed in the previous post are no longer included? I am most interested in why the quality level is no longer there as well as why the new Print Assistant does not offer to create/place a monthly folder for the scans. Thanks in advance for any time spent by anyone reading and perhaps answering this. 

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