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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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8720
macOS 10.15 Catalina

Last year, I was able to scan to my laptop with out creating an account w/HP.  Now it won't let me.  Just so I am clear, I don't want to print ANYWHERE else other than my HP printer @ my office. Do I have to create an HP Cloud account just to scan 15ft from my printer to my laptop?

3 REPLIES 3
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@LA-Derry 

 

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HP Smart now requires that you sign into your HP Account.

You do not need to create a "cloud" account - use your HP Account credentials.

If you use HP Smart, you must sign in to use the application.

 

You need not sign into your HP Account to use the Full Driver / Full Feature Software.

 

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Dragon-Fur

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Last year, I did not have to log in to anything to scan.  So now I have to have a login ID and Password just to scan locally to my laptop from my printer that's 15ft away?

HP Recommended

@LA-Derry 

 

Sorry for the misunderstanding.

Current / Latest versions of HP Smart requires that you sign into your HP Account to use the application.

Yes, this was implemented toward the end of last year for HP Smart Windows / Mobile / MacOS

 

The distance to the printer is unrelated.

It is a requirement of the application.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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