• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-13-2023 12:00 AM

HP Recommended
Operating System: Microsoft Windows 11

WhatsApp Image 2023-10-13 at 10.32.04 AM.jpegWhatsApp Image 2023-10-13 at 10.32.25 AM.jpegHP colour laserjet MFP e78630 scan to network folder setting .problem is invaild folder share credentials. and the network folder path does not exist

2 REPLIES 2

‎10-15-2023 08:16 PM

HP Recommended

If you are scanning directly to a desktop then you must put the name of the computer into the Domain box. Otherwise the printer has no idea where it is supposed to validate the credentials. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No

‎10-16-2023 09:06 AM

HP Recommended

thanks for you are support sir, 

if i am domain name enterd. but steel networ folder dose not exist
what can i do next step

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.