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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-11-2025 02:40 AM - edited ‎04-11-2025 02:43 AM

HP Recommended
Product: HP DeskJet Ink Advantage 2676 All-in-One Printer
Operating System: Microsoft Windows 11

i need to find updated HP smart app in browser, i cannot go thru windows store as it is blocked for my company every user.
any suggestion?

i can use HP smart  to print only, i  can not scan, may i know how to solve?

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2 REPLIES 2

‎04-11-2025 02:42 AM

HP Recommended

i can use HP smart  to print, only can not scan, may i know how to solve?

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‎04-11-2025 03:04 AM

HP Recommended

Hi @RainnieY 

Please install the next driver for your Deskjet scanner:

 

Once you install, then open HP SCAN software and click Scan button.

>> https://www.youtube.com/watch?v=WoANOgb3vnI&ab_channel=TechnologyTips

  • [video]

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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