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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-18-2024 03:54 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I've been trying to scan a document but after the printer scans it, there is no file output. I thought there was just a problem with the scanner and I tired reinstalling the drivers but still no avail. The printer can preview the document but once I try to scan it like I said, it provides no output. Can anyone help me with this. 

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