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HP officejet 8620
Microsoft Windows 10 (64-bit)

HP officejet 8620, I can print, but not scan any more. HP TWAIN SCAN gives error, it's said the component is used several times. Scandoctor suggests restarts or reinstallation, but that didn't help

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@Bas18 

 

Not sure.

 

One idea...

 

Assuming HP Twain has been installed with your Full Feature Software,

You are (or have been) using HP Twain Scan either as a separate call or from within another software (for example, Irfanview),

then

The HP Twain scan software might be hung (stuck, lost in the process list),

How?

Possibly as a result of Windows thinking it is running the software "more than once" in the process list

OR

Perhaps the process is running in a closed (minimized) instance.

 

If either of these are true, then

Finding and closing the running instance (in Windows)

OR

Restarting the computer should kick the process free.

 

For those reading, an example of HP Twain software (where available, part of the installation for the Full Feature Software),

Example - HP Twain Scan

 

9025_Twain_Scan_Menu_19025_Twain_Scan_Menu_1

 

and

Example - Running HP Twain Scan software from within  Irfanview  software

Irfanview_Scan_Image_2Irfanview_Scan_Image_2

 

 

 

 

 

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