HP printer assistant

[allison54]

The model of my printer is; 3833. In the HP printer assistant app, on the print,scan,fax tab.When I click on the fax setup wizard,it opens a user/password dialog.For the user name it has "admin" and it can't be changed,so I type the password that I setup and use to login to HP community website and it tells me incorrect password.How do I login to this setup or manage fax settings to get my fax to work? Thank you,and please be specific so I will understand how to fix this.I'm not very technical.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Can you try to just press "Enter"? 

Believed that there is no password.

Thanks.

[allison54]

Pressing enter don't work,it tells me to enter password.nice try though,but its not going to be that simple.What next?

[greenturtle]

Hi,

Is the printer connected to wireless for your print and scan?

If it is, can you try to go to the Embedded Web Server?

From the printer assistant > Printer Home Page (EWS)  Example below

Under EWS, go to Fax.

You may have a prompt that it's not secure, go to "Advanced " and proceed to the IP address. 

Configure the Fax settings from there.

Hope that helps!