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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-14-2025 04:22 AM

HP Recommended
Operating System: Microsoft Windows 11

I just need to install HP Scanjet 300 into windows 11. So may i get the setup for free?

Category:
1 REPLY 1

‎03-14-2025 09:18 AM

HP Recommended

Hello @wedisay ,
Welcome to the HP Support Community!

 

Here's what you need to do:

  1. Disconnect printer/scanner from computer- Disable WLAN, WiFi and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
  2. Uninstall HP printer software, and then remove the printer from your Devices list. 
    and HP Smart.
  3. Restart the PC
  4. Close all programs
  5. download only this complete package: HP Software – Offline Use Only 
  6. first of all read this
  7. Close all programs
  8. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE
    USB, means wait until the installation asks to connect the printer/scanner.
  9. The installation was completed successfully, now you must ...
  10. Restart the System again
  11. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
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