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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
scanjet 5590
Microsoft Windows 11

HI everybody

 

My 5590 freeze whe loading page from the ADF. I know its an old horse, but works perfectly for office job.

It's not a mechanqicla issue as it works perfectly on a linux machine.

Its was working like a charm until the moment it started to freeze during scan.

I've uninstalled the driver and any relates application, reinstalled from the source driver on the web site, but no success.

 

Anything I can to make it back on track ?

PS : I also have a officejet 6500A on my netweork, but as the scanner is not R/V, i keep the 5590

 

Best regards

 

JM

 

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