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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 11

Scanjet flow 7000 s3 only shows the first paged scanned in adobe

1 REPLY 1
HP Recommended

Hi @lizzo24,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Scanjet 7000 scanner is only showing one page scanned even if you scan multiple pages, there could be several potential reasons for this issue. Here are some troubleshooting steps you can try.

 

  • Check scanner settings: Ensure that the scanner settings are configured to scan multiple pages into a single document. Look for options like "Multi-page" or "Scan to PDF" mode in the scanner software.
  • Software update: Make sure that your scanner software is up-to-date. Visit the HP website and download the latest drivers and software for your scanner model.
  • Scanner calibration: Perform a calibration of your scanner. This can help resolve scanning issues and improve overall scanning quality.
  • Check paper settings: Ensure that the paper settings in the scanner software match the actual paper size and type being used. Incorrect paper settings can cause scanning issues.
  • Scanner maintenance: Clean the scanner glass and rollers to ensure proper scanning. Dust and debris on the scanner glass or rollers can interfere with the scanning process.
  • Restart scanner and computer: Sometimes, simply restarting the scanner and computer can resolve temporary issues.
  • Try different scanning software: If the issue persists, try using a different scanning software to see if the problem is with the scanner software you're currently using.
  • Check for errors: Look for any error messages or codes displayed by the scanner software or on the scanner itself. These can provide clues about what might be causing the issue.

 

By following these steps, you should be able to diagnose and resolve the issue with your HP Scanjet 7000 scanner not scanning multiple pages properly.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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