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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 11

How can the default scan settings be changed in the HP Smart app?  I have to change the source from scanner glass to document feeder every time. 

2 REPLIES 2
HP Recommended

Hi @NB-Lexington,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

The specific steps for changing default scan settings in the HP Smart app can vary depending on the version of the app and the printer model you are using. Since software applications are subject to updates and changes, it's advisable to check the latest version of the HP Smart app for the most accurate information.

As a general guideline, here's how you can typically change default scan settings in the HP Smart app:

 

Open HP Smart App:

  • Launch the HP Smart app on your Windows 11 computer.

Select Your Printer:

  • Ensure that your HP printer is selected in the app.

Access Scan Settings:

  • Look for a "Scan" or "Scan to Computer" option in the app. This is where you should find the settings related to scanning.

Change Default Settings:

  • Within the scanning settings, there should be options to choose the scanning source, such as scanner glass or document feeder. Locate the default settings or preferences and modify them according to your preferences.

Save Changes:

  • After making the changes, make sure to save or apply the settings so that they become the default for future scans.

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi, I have a HP Officejet Pro 8715 and whilst I can change the settings for a scan as described I cannot save them so I have to change them each time I do another scan from the scanner glass.

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