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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-24-2021 05:14 PM - edited ‎05-29-2021 09:38 AM

HP Recommended
Product: M2727 MFP
Operating System: Microsoft Windows 10 (64-bit)

Just installed HP driver package on new Win10 system (no previous HP software or drivers of any kind).  M2727 successfully prints and scans, which is a big relief given the age of this package (2014).  But I'm having problems with the included HP software.

 

(1) When Scan is run from Start Menu, a task that uses the TWAIN dialog shows that window and then gives a repeating "Server busy" error, cycling back and forth forever between it and Start Menu; I can't even Cancel, have to run Task Manager to end the process.  Why?  If a Desktop shortcut is used to run Scan instead, this error doesn't occur.

 

(2) Fax Setup just shows a window with Next/Cancel, and when I select Next it ends.  Is this normal, because the fax is already "set up" from use with my old computer?

 

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1 REPLY 1

‎05-28-2021 05:10 PM - edited ‎05-30-2021 04:48 PM

HP Recommended

Is the question too technical for this forum, or the driver software too old to be of interest to anyone but me?

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