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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-14-2020 06:54 AM

HP Recommended
Product: HP5032
Operating System: Microsoft Windows 7 (64-bit)

Brand New HP5032 on 28/12/2019: Wireless connection inoperable. Tried HP Doctor facility. Still inoperable!

This is the 1st time trying to scan A similar problem occurs when I try to print - although each time (twice only) by disconnecting 5032 from mains & then reconnectig as suggested by HP  a document was printed..

Help please...

K

 

1 REPLY 1

‎01-14-2020 07:11 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Was the Software installed successfully?  Seems that the connectivity is dropping.  

 

Check out these resources in the order provided that will (hopefully) help to resolve your issue:

 

Updating firmware

What to do when Wifi  keeps dropping

Download and install FULL featured software

Scan multiple pages

 

Hope that helps!

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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