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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-12-2019 11:38 AM

HP Recommended
Product: HP 7640
Hi all, I am trying to scan 8.5×14. I read a previous 2015 blog and although i was able to preview the scan I found no crop option to the left as was suggested. Can you advise what I can do to scan a legal doc?
1 REPLY 1

‎12-12-2019 01:14 PM

HP Recommended

@Chase8025 

 

Under the scan software settings, can you ensure that the following is selected:

 

  • Item Type = Document
  • Page Size = Legal
  • Source = Document Feeder if loaded.

Regards.

BH
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