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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP8720
macOS 10.14 Mojave

I just purchased the HP8720, and I'm trying to set up the scanning parameters for the printer.

 

I would like to set things up so that I can put the document to be scanned on the printer and push the scan button and have it saved directly to my laptop that is connected to the same wireless network.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@grjmeyer

A warm welcome to HP Support Community!

I believe we can enable Scan to computer using HP Utility. Here is how to do it:

1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the install the printer essential software from here

2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.

 

3.) Try to scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@grjmeyer

A warm welcome to HP Support Community!

I believe we can enable Scan to computer using HP Utility. Here is how to do it:

1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the install the printer essential software from here

2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.

 

3.) Try to scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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