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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-23-2025 06:38 PM

HP Recommended
Product: HP ENVY 110 e-All-in-One Printer - D411a

Does HP have an updated driver or version of their software that will enable my scanner to work again with my  iMac? Has been working perfectly since 2011.  I use HP Easy Scan.  Help!  

 

Or, would someone explain how i can resolve this problem.  

 

Perhaps there is an updated driver.  I am desperate!   

Category:
1 REPLY 1

‎02-27-2025 05:08 PM

HP Recommended

Hi @Cybermater, 

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

understand how frustrating it must be to have your HP ENVY 110 scanner stop working after so many years of reliable use. Let me clarify the situation and provide a solution.
 

Your HP ENVY 110 is considered an obsolete model, and HP no longer provides updated drivers or software for it, especially for newer macOS versions like macOS 15.3.1 (Sequoia). Since HP Easy Scan is no longer supported for this printer, the best way to continue using it is through AirPrint.
 

How to Use AirPrint for Scanning:

  1. Ensure Your Printer and Mac Are on the Same Wi-Fi Network.
  2. Open “Image Capture” (a built-in app on your Mac).
  3. Select Your HP ENVY 110 From the Sidebar.
  4. Choose Scan Settings and click “Scan”.

Since HP does not provide new drivers, this method will allow you to scan without additional software. However, if the scanner still does not work, it may no longer be fully compatible with macOS 15.3.1.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

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