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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (32-bit)

Hello.  I am using an HP MFP M130fw printer/scanner/copier.  I need to scan a large document but am having several issues.

1.  The unit is not using the automated feeder.  I have to manually feed each page.  However, the automated feeder is taking the paper if I use copy.

2.  I am using the touch screen on the unit and clicking on "scan to email".  It then asks me to set up the email account by going to the HP folder on my computer.  I cannot locate this folder

3.  The scans that I have done are coming up as JPG files.  I need them to be PDF files.  How do I change this setting?

Thank you.  I look forward for some guidance on these issues. 

Joe Costello
Joe Costello
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out these resources:

https://www.youtube.com/watch?v=n3LiuNS6iE4

 

https://www.youtube.com/watch?v=VuJy4ZmGwj4

 

https://www.youtube.com/watch?v=AklqIx-E33Y

 

The HP FULL software solution for the printer can be found here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to setup Scan to Gmail using the Embedded Web Server (EWS). The printer must first be connected to a network. Scan to Gmail requires some configuration before it can work. This ...
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