Help with automatic document feeder on Mac, HP Officejet 4650

[Jfeed2]

Greetings. I'm trying to use my automatic document feeder for the first time and am not having any luck. I have watched videos, tried using the HP Easy Scan app that I have on my computer, nothing. I place the paper in the feeder, and go to the scan part on my computer and on the printer, but never do I see the option to scan using the automatic document feeder. How do I use the feeder with multiple pages of paper at once? Doing this with success would be a big help as we have a lot of documents that I'd prefer to simply store on my computer or online rather than on paper. Thank you!

[Kumar0307]

@Jfeed2, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to scan using the document feeder from the Mac. Let us try these steps:

HP Easy Scan app will have an option to change the source to document feeder. 

Open the app, go to Presets > Edit settings > Under TYPE, select document > Now select ADF on source.

Click on Done, try scanning.

Note: For Picture, the source will remain flatbed by default.

if this does not help, proceed to the next step. 

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Download and install the HP Smart app from the App Store.

Click the Scan tile on the HP Smart app home screen.

If a Get Started screen opens, click Get Started.

NOTE: The Get Started screen displays when you select Scanner, Import, or Camera for the first time.

Select an option from the top menu bar.

Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

From the Scan window, change settings, such as source, presets (document or photo type), page size or scan area, output type, and resolution to match the scan job.

For more info on scanning, refer to How to scan with an HP printer

Hope this helps! Let me know how it goes. 

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