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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP4650
Microsoft Windows 10 (64-bit)

Hi I’m trying to scan multiple pages on my HP4650 from the document feeder, howhever it scans them as individual pages. Can I combine the into one document? Thanks in advance.

5 REPLIES 5
HP Recommended

@Marshads 

 

Scan the document using software on the computer.

 

Example

Full Feature Software > HP Scan

HP OfficeJet 4650 series Print and Scan Driver and Accessories 

 

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1EHPSE_Scan-to-PDF_1E

 

More > Destination > Click open PDF > UN-Check the box that would create a separate file for each page.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 4650 All-in-One Printer series 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

hi thanks for you reply, however I have HP smart installed but I don’t get any options that are shown on your screenshot. I just get these?

image.jpg

HP Recommended

@Marshads 

 

You are welcome.

 

HP Smart is not HP Scan - the options in the HP Smart application are different from those available in HP Scan (part of your Full Feature Software).

 

HP Smart - Windows

 

If you are trying to scan duplex - your printer does not support the feature.

 

I do not know what else would be going on.

 

Once the Presets are completed in the main scan menu, the document feeder should be able to scan all the pages (and give you the opportunity to optionally "+ Add" more pages).

 

Save should then save the PDF as a single file.

 

?

 

General Example

HP_Smart_W10_Scan_Document_Screen_1HP_Smart_W10_Scan_Document_Screen_1

 

HP_Smart_W10_Scan_Edit_Document_1HP_Smart_W10_Scan_Edit_Document_1

 

 

References / Resources

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > Section What does the Mobile Fax service cost? 
  • Below section FAQ > More FAQs

and

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Thanks I’ll keep playing. The stage thing is that it does it from my old Mac book pro.

 

cheers

HP Recommended

@Marshads 

 

You are welcome.

 

It is possible that HP Smart needs to be updated.

?

 

So, should work, I think.  🤔

 

HP Smart – Version Check / Update

 

Settings > Apps > Apps and Features > Scroll or Search for HP Smart > Advanced Options

 

What if?

If the current version of HP Smart is / was already installed,

the Advanced options also provides Reset, Repair, and Uninstall options.

 

Windows Store - Application Updates

 

Windows (Start) > Windows Store

In the upper right corner, click on the three horizontal dots (Settings)

Select Downloads and Updates

Applications available for update are listed on top, above the main app list.

 

 

Dragon-Fur

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