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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-12-2025 02:18 PM - edited ‎01-12-2025 02:20 PM

HP Recommended

Hello. I'm trying to scan Legal sized sheets with my Laser Jet Pro M426fdw.  I am running MacOS 15 Sequoia.  

 

I have tried scanning every permutation of image/document/quality via Image Capture, Preview, HP Easy Scan, HP Smart, and the printer's on-board Scan-to-Network feature.  All of which successfully scan, but only Letter size; none will generate a full-size legal scan from the flatbed.  Which, to be clear, is full 8.5x14 legal sized flatbed.  They all crop off the last three inches no matter what I do.

 

Furthermore, even if I set the network scan to the legal size option, and save the setting via the web portal or via the on-board printer settings itself, it never scans legal and it never saves the legal size setting.

 

How do I make a legal-sized scan on the legal-sized flatbed of the M426fdw?

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1 REPLY 1

‎01-13-2025 12:00 AM

HP Recommended

The flatbed glass on this model is only 11 inches long so does not support legal size. You can copy legal size through the automatic document feeder only.

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