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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
MFP M281 fdw
Microsoft Windows 10 (32-bit)

I used to have an app that would allow me to scan double sided documents on my MFP M281 fdw printer/scanner. Once I switched to the HP Smart app, I couldn't find settings to scan 2 sided docs. Is there anything I could do to fix this problem?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m280-m281-multifunc...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan with the double sided option.  Do note that manual reload to .san 2nd side is still required.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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