Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
New member
1 0 0 0
Message 1 of 2
Flag Post

How can I scan double sided documents using HP Smart? I don't have that option

HP Recommended
MFP M281 fdw
Microsoft Windows 10 (32-bit)

I used to have an app that would allow me to scan double sided documents on my MFP M281 fdw printer/scanner. Once I switched to the HP Smart app, I couldn't find settings to scan 2 sided docs. Is there anything I could do to fix this problem?

Level 15
Level 15
13,209 13,157 1,339 3,469
Message 2 of 2
Flag Post
HP Recommended


Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:

Once you have downloaded and installed the FULL feature software, you will be able to print and scan with the double sided option.  Do note that manual reload to .san 2nd side is still required.

Hope that helps.

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation