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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP deskjet 3755
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I have HP smart app on my Ipad pro 2nd addition (running ipados 14.4) I am trying to scan a stack of various documents, and I would like to save each of them as separate files. It seems that the only way of doing this by exiting the scan area after I’ve saved my scan and then reentering it. It’s not a huge deal, but it does make the whole process clumsy. Is there anyway to start a new scan while in the scanning part of the app? or is there a different app I can use the do this?

3 REPLIES 3
HP Recommended

@ElleSAM

 

I reviewed your post and I understand that you want to know how to scan multiple documents and save them separately.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Refer to the below article on how to scan for detailed information.

 

https://support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/document/ish...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Thank you for your response! I read over the information in the link, but it unfortunately doesn’t answer my question. The main issue I’m having is after I scan a page I have the option to save/share or add more pages to that document. I can save it, but then after I have saved there is no option to scan a new document, only add pages to the current one that I had just saved. The only way is if I exit out of scanning and go back in. Of if I add a page and then delete the pages from the old document, which is how I’m doing it now. 

HP Recommended

@ElleSAM

 

There is no option for that. You need to use save each file and scan the next one again.

 

Cheers!

The_Fossette
I am an HP Employee

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