How check ifthe OCR is installed on mt computer

[RTeggie]

Scanner says an Ocr application is not installed

[RTeggie]

How do I check if my OCR is connected

[Pallipurath]

Hi @RTeggie,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear your scanner indicates that an Optical Character Recognition (OCR) application is not installed, you can follow these steps to verify and install the OCR software:

Check Installed Programs:

For Windows:

• Click on the Start menu and open Control Panel.
• Go to Programs > Programs and Features.
• Look for any OCR software such as Readiris Pro or any other OCR application in the list.

For Mac:

• Open Finder and go to the Applications folder.
• Look for any installed OCR software like Readiris Pro.

Verify the Installation Using HP Software:

• Launch the HP Scanning Software on your computer.
• Check the settings or preferences to see if there is an option for OCR or any mention of an OCR plugin.

Install OCR Software:

• If OCR is not installed, you may need to install it. You can do this by:
• Checking if your scanner came with an OCR software CD. Insert the CD into your computer and follow installation instructions.
• Visiting the HP Software and Driver Downloads page to download OCR software compatible with your scanner.

Take care and have an amazing day!

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Regards

Pallipurath.