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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-13-2021 02:54 AM

HP Recommended
Product: OfficeJet Pro 9018e
Operating System: Microsoft Windows 10 (64-bit)

How do I Scan an 11x17 document with HP OfficeJet Pro 9018e on to a jump drive? It only scans 8x11 paper size the rest of the document is not scanned.

Category:
1 REPLY 1

‎09-13-2021 08:09 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The HP 9018e does not support 11x17 scan size.

 

Printer specs:

https://support.hp.com/sg-en/document/c07040064#AbT10

 

Maximum ADF scan size (U.S. standard)
8.5 x 14 in

 

Maximum flatbed scan size (U.S. standard)
8.5 x 11.7 in

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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